Frequently Asked Questions (FAQs)

What is SilverSneakers?

SilverSneakers is a fitness and wellness program offered at no additional cost to seniors 65+ on eligible Medicare plans that helps you get active, get fit, and connect with others.

Our program is designed for all levels and abilities and provides access to online and in-person classes, over 15,000 fitness locations, and health & wellness discounts.

If you have an eligible Medicare Plan, you might already be eligible!

Check My Eligibility

What's included with a SilverSneakers membership?

  • Specially designed exercise classes for all fitness levels online and in-person
  • Community classes in your area offered in-person and online. View classes
  • 15,000+ fitness and community locations nationwide. You can visit as many as you like!
  • Access to everything your fitness location offers: Contact each location to see what's available to you
    • Cardio equipment
    • Pools
    • Hot tubs
    • Sauna
    • Tennis courts
    • Walking tracks
    • And much more!
  • Online resources with nutrition and fitness tips. View our blog


We have another page that walks you through how to join a LIVE online class and answers the most common questions.

View LIVE Online Classes Help Page

SilverSneakers classes are created for adults of all ages, fitness levels and abilities.

Our instructors provide modifications to moves and have chairs available whenever possible.

All SilverSneakers classes are designed by experts in senior fitness and taught by credentialed fitness professionals.

We recommend wearing comfortable clothing that allows you to move freely and well-fitting athletic shoes.

You may also want to bring a water bottle, a towel, or a yoga/exercise mat, depending on what you're planning on doing.

Nope! You can go to a fitness location and/or attend an online class as little or as often as you want.

Fitness Locations

You can go to as many of locations as you like if they're in our network of over 15,000 fitness locations.

We suggest calling the location before your first visit to see if you need an appointment to set up a no-cost membership with them.

Find a fitness location near you

If you're a SilverSneakers member and you have a membership at a location within our network, speak to the staff at the front desk to see if your current membership can be frozen or transferred.

Most locations are wheelchair accessible, but we can't guarantee full accessibility.

We recommend calling the location you're interested in prior to your first visit to ensure its accessible for you.

If you're unable make it into a fitness location, we offer an at-home kit for members who want to start working out at home or for those who can't get to a fitness location due to injury, illness or being homebound. Contact us to have a kit shipped to you

Still have questions?

Send us a message or give us a call on our contact page.

Contact us