AARP® Medicare Supplement Insurance Plan

Phone Number: 866-415-9975
Website: www.GoLong.com
TTY/TTD: 800-232-7773
Hours of Operation: M-F 7am to 11pm EST, Sat 9am - 5pm EST

Aetna Medicare

Phone Number: 1-855-338-7027
Website: www.aetnamedicare.com
TTY/TTD: 711
Hours of Operation: 8 a.m. to 8 p.m. local time, Monday through Sunday

BlueCross BlueShield of Illinois

Blue Cross Medicare Advantage Basic (HMO)SM
Blue Cross Medicare Advantage Basic Plus (HMO-POS)SM
Blue Cross Medicare Advantage Choice Plus (PPO)SM
Blue Cross Medicare Advantage Choice Premier (PPO)SM

Phone Number: 1-888-285-2249
Website: getblueil.com/mapd
TTY/TTD: 711
Hours of Operation: We are open 8 a.m. – 8 p.m., local time, 7 days a week. If you are calling from February 15 through September 30, alternate technologies (for example, voicemail) will be used on weekends and holidays.

Community Care Alliance of Illinois, NFP

Community Advantage (HMO)
Community Flex-Plan (HMO-POS)

Phone Number: 1-855-275-2781
Website: www.ccaillinois.com/medicare/
TTY/TTD: 711
Hours of Operation: From February 15 - September 30, hours are 8:00 a.m. - 8:00 p.m., Monday through Friday. From October 1 - February 14 hours are 8:00 a.m. - 8:00 p.m., seven days a week.

Coventry Health Care

Advantra (PPO); Advantra Value (PPO); Advantra Connect Plus (PPO)

Phone Number: 1-866-784-4916
Website: chcillinoismedicare.com
TTY/TTD: 711
Hours of Operation: October 1 – February 14 8:00 AM to 8:00 PM (Central) Seven days a week

February 15 – September 30 8:00 AM to 8:00 PM (Central) Monday – Friday

Coventry Health Care

Advantra Option 1 (HMO), Advantra Option 2 (HMO POS), Advantra (PPO), and Gold Advantage (HMO)

Phone Number: 1-800-533-0367
Website: chcmissourimedicare.com
TTY/TTD: 711
Hours of Operation: October 1 – February 14 8:00 AM to 8:00 PM (Central) Seven days a week

February 15 – September 30 8:00 AM to 8:00 PM (Central) Monday – Friday

Essence Healthcare

Essence Advantage (HMO)
Essence Advantage Plus (HMO)

Phone Number: 866-597-9560
Website: www.essencehealthcare.com
TTY/TTD: 711
Hours of Operation: 8 a.m. to 8 p.m., seven days a week

Humana

Humana Gold Plus Integrated Medicare-Medicaid Plan

Phone Number: (855) 784-3601
Website: www.humana.com
TTY/TTD: 711
Hours of Operation: Monday through Sunday, 8 a.m. to 8 p.m. EST.

Humana

Medicare Advantage and Medicare Supplement

Phone Number: (800) 345-8090
Website: www.humana.com
TTY/TTD: 711
Hours of Operation: Seven days a week, 8:00 AM to 8:00 PM Eastern

UnitedHealthcare®

AARP MedicareComplete
AARP MedicareComplete Plan 1
AARP MedicareComplete Plan 2
AARP MedicareComplete Choice
AARP MedicareComplete Choice Plan 1
AARP MedicareComplete Access
UnitedHealthcare Dual Complete

Phone Number: UnitedHealthcare members, please call the number on the back of your health plan ID card. If you are interested in learning more about a UnitedHealthcare plan, please contact us at: 1-877-322-0781.
Website: www.uhcmedicaresolutions.com
TTY/TTD: 711
Hours of Operation: Monday through Sunday, 8 a.m. to 8 p.m. local time

WellCare

WellCare Access (HMO SNP)

Phone Number: Current members: 1-866-439-1190
Prospective members: 1-866-527-0057
Website: www.wellcare.com
TTY/TTD: 1-877-247-6272
Hours of Operation: Monday-Friday, 8 a.m. to 8 p.m.

WellCare

WellCareRx (HMO), WellCareChoice (HMO POS), WellCare Value (HMO POS)

Phone Number: Current members: 1-866-344-6876
Prospective members: 1-866-527-0057
Website: www.wellcare.com
TTY/TTD: 1-877-247-6272
Hours of Operation: Monday-Friday, 8 a.m. to 8 p.m.