SilverSneakers LIVE is available only to SilverSneakers membersCheck Eligibility and Create Account
Go to the SilverSneakers LIVE page You may be asked to log in first as this is a members-only feature.
Accept the terms and conditions if this is your first time here. If you don't see this, you've likely already done this.
Find a class you want to attend and select the "RSVP" button.
Confirm your RSVP by selecting the button "Yes, I want to attend".
A message will inform you that your RSVP was successful and that you’ll receive a confirmation email from Zoom, the application we use to broadcast our classes/workshops.
Select "Continue Browsing Classes" to close the window.
Create an account with Zoom if you don't already have one. This is a separate account than your SilverSneakers account.
Join the class up to 15 minutes before it starts from either:
When you try to join a class/workshop, a Zoom website will show an alert.
Select the button "Open zoom.us" and it'll open the Zoom app
Log in to Zoom using your Zoom login credentials. This is a separate account than your SilverSneakers account.
Follow any prompts from the Zoom app.
SilverSneakers LIVE is exclusive for SilverSneakers members.
No, SilverSneakers LIVE classes/workshops are available to SilverSneakers members at no additional cost.
Zoom is the video conference tool that we use to broadcast our live classes/workshops.
Privacy and security are top of mind, especially during these times when more and more people are using virtual resources. Learn more about Zoom’s focus on privacy and security.
When you submitted your RSVP for a SilverSneakers LIVE class/workshop, the system automatically registered you for the class in Zoom. Through Zoom, we can bring high-quality, live video content right to you.
Zoom is the video conference tool we use for SilverSneakers LIVE. In order to access SilverSneakers LIVE, you need to create a separate account with Zoom if you don’t already have one.
Go to the SilverSneakers LIVE page. You can find it in the top nav by selecting "Online Classes"
You can also find links to classes/workshops in your Zoom confirmation and reminder emails or in the Zoom app's schedule.
The means that class hasn’t started yet. You can log into classes up to 15 minutes before they start. Consider using this time to do a gentle warmup or stretch.
We recommend downloading the Zoom app for the best experience.
If you’re viewing the class/workshop from your Internet browser, we recommend using Google Chrome.
There can be a variety of issues that can affect video quality, including the speed of your internet or the speed of your instructor’s internet. If you continue to have difficulties accessing your live class/workshop, please call 866-584-7689.
Instructors may periodically look at comments from members during a class/workshop. We can’t guarantee a response because they’ll be leading the class/workshop.
There is a link to cancel your reservation at the bottom of your confirmation and reminder emails.
Clicking on the cancel link will bring you to a registration page.
Click the cancel button again at the bottom of that page.